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Layby

LAYBY POLICY

Our in store Layby terms and conditions are as follows:

Term
Layby is available on an 8 week term and must be paid in full.

Collection date
Laybys must be collected by finalisation date printed on the receipt.

Minimum Value
Layby is available on purchases of $100 or more.

Deposit
A 10% deposit of the total of the layby is required on each layby.

Service Fee
A $12.00 non-refundable service fee will be charged for each new layby.

Payments
Regular fortnightly payments must be made. Payments may be made by phone or front counter in store at Renouf Fitness Equipment. 

Cancellation
Failure to make payments when they are due or collect laybys by the due date will be treated as cancellation of the layby by the customer. In these instances, the customer will be entitled to a refund of the monies paid, less a termination fee of $3.00 and 20% of the purchase price. Customers will need to return in store with their original layby receipt in order to cancel and refund their layby. In the case of online or over the phone transactions ID will have to be supplied. 

Exclusions
Layby is not available on clearance and discontinued products, pre-paid cards and gift cards. 

Tender
Refunds for layby deposits or payments will be refunded using the original payment method. 

Identification
Photo ID must be produced if you request a replacement layby document, cancel a layby, or when you finalise and collect a layby where no document can be produced.

Privacy

  • Information collected for a layby transaction will be used for the purpose of processing your layby and may also be provided to third parties, to send reminders via letter, SMS or email.
  • Information collected for a layby transaction will be used for the purposes of contacting you regarding Renouf Fitness policies and procedures that may affect you.
  • If you opt in for marketing material: You agree to Renouf Fitness collecting my personal information to analyse purchasing and online activity. This includes receiving marketing communications, contact about purchasing activity and targeted advertising subject to exercising privacy rights and choices. Renouf Fitness may provide personal information to service providers (some of whom may be located outside Australia) for these purposes.

For further information, please refer to Renouf Fitness Equipment privacy policy. If you wish to advise us of a change in mailing details, please contact the store holding the layby.